Terms & Conditions

1. Our service

Biz Basket supplies office pantry products and workplace essentials on a scheduled or ad-hoc basis, as agreed with each customer. These terms apply to every quote, order and delivery placed with us.

2. Plans and pricing

• Pricing is based on the range, quantities and delivery frequency agreed in your plan.
• Plans can be adjusted, paused or cancelled at any time, with reasonable notice for the next scheduled delivery.
• There are no long-term lock-in contracts unless separately agreed in writing.

3. Orders and delivery

We aim to deliver on the schedule agreed with you. Occasionally, factors outside our control — such as courier delays or supplier shortages — may affect a delivery date. We'll let you know as soon as we're aware of any disruption.

4. Payment and billing

Invoices are issued on the schedule agreed with your account (typically monthly) and are payable within the terms stated on the invoice. Late payments may affect future deliveries.

5. Product quality

If any item arrives damaged, out of date or not as described, let us know within a reasonable time and we'll replace it or credit your account.

6. Liability

We supply our service with reasonable care and skill. To the extent permitted by law, our liability is limited to the value of the affected order.

7. Changes to these terms

We may update these terms from time to time. Continued use of our service after a change means you accept the updated terms.

8. Contact us

Questions about these terms can be sent to hello@bizbasket.co.uk.