Privacy Policy

1. Who we are

Biz Basket (“we”, “us”, “our”) supplies office pantry products and workplace essentials to businesses across the United Kingdom. This policy explains what information we collect from the workplaces and individuals we work with, and how we use it.

2. Information we collect

• Contact details you give us when requesting a quote or placing an order, such as name, email, phone number and delivery address.
• Account and billing information for invoicing and payment.
• Order history and product preferences, used to plan deliveries and restocks.
• Basic usage data when you browse our website, such as pages visited and device type.

3. How we use your information

• To set up and manage your pantry plan, deliveries and invoices.
• To respond to enquiries and provide customer support.
• To improve our range, service and website based on how they're used.
• To send service updates and, where you've opted in, occasional newsletters.

4. Sharing your information

We share information only with the suppliers, couriers and payment processors needed to deliver our service. We do not sell your personal information to third parties.

5. Data retention

We keep account and order information for as long as you're an active customer, and for a reasonable period afterwards to meet our legal and accounting obligations.

6. Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing communications, at any time by contacting us at hello@bizbasket.co.uk.

7. Contact us

If you have any questions about this policy, get in touch at hello@bizbasket.co.uk or write to us at our London office.